Eventium understand and appreciate that you (the User) are concerned about
the privacy of personal information that we may collect about you on our
website www.eventium.com.au and the content management system (Core)
eventium.entegysuite.com.au and all related Products and Services that
Eventium provide.
1. Privacy laws
1.1 Australian Legislation
Eventium Complies with numerous legislative instruments as we respect
your privacy and are committed to compliance with our obligations under
the Australian Privacy Act 1988 (Cth)
The Company also complies with the Spam Act 2003 (Cth), which deals with
restrictions on sending electronic mail.
This Privacy Policy applies to all of our dealings with you the User and
individuals alike.
1.2 European Legislation
Eventium Complies with numerous legislative instruments in relation to
European markets. In particular Eventium is committed to compliance with
the European Union’s General Data Protection Regulation (GDPR), Directive and
the Charter of Fundamental Rights of the European Union (EU) (200/C 364/01).
2. Eventium’s privacy policy – guiding principles
2.1 Rights and Freedoms
Eventium’s principles include:
(a) ensuring the rights and freedoms of users with regard to the processing
of personal data, and the user’s right to privacy;
(b) respecting fundamental rights and observing the principles recognised by
the Charter of Fundamental Rights of the European Union, and the GDPR,
Eventium respects:
(i) everyone having the right to respect for his or her private and
family life, home and communications; and
(ii) everyone having the right to the protection of personal data
concerning an individual.
2.2 Collection of Data
Data that Eventium collects will:
(a) be processed fairly and for specified purposes on the basis of the consent
of the individual concerned; and
(b) on request provide access to data which has been collected concerning a
person or entity; and
(c) provide the individual with the opportunity to correct any incorrect data
that has been collected.
Information and Information Officers
On collection of your personal information Eventium or its related bodies
will provide you with the following:
(d) the contact details of the Eventium or Eventium’s representative (refer to
clause 3.20);
(e) the contact details of Eventium’s data protection officer (refer to clause
3.20);
(f) the recipients or categories of recipients of the personal data if shared, if
any;
(g) where applicable, the fact that Eventium intends to transfer you
information to a third party or international organisation.
(h) the period for which the personal data will be stored, or if that is not
possible, the criteria used to determine that period;
(i) the existence of the right to request from the controller access to and
rectification or erasure of personal data or restriction of processing
concerning the data subject or to object to processing as well as the right
to data portability;
(j) where the processing is based on point (a) of Article 6(1) or point (a) of
Article 9(2), the existence of the right to withdraw consent at any time,
without affecting the lawfulness of processing based on consent before
its withdrawal;
(k) the right to lodge a complaint with a supervisory authority;
(l) whether the provision of personal data is a statutory or contractual
requirement, or a requirement necessary to enter into a contract, as well
as whether the data subject is obliged to provide the personal data and
of the possible consequences of failure to provide such data;
(m) the existence of automated decision-making, including profiling, referred
to in Article 22(1) and (4) and, at least in those cases, meaningful
information about the logic involved, as well as the significance and the
envisaged consequences of such processing for the data subject.
(n) Where the controller intends to further process the personal data for a
purpose other than that for which the personal data were collected, the
controller shall provide the data subject prior to that further processing
with information on that other purpose and with any relevant further
information as referred to in paragraph 2.
(o) Paragraphs 1, 2 and 3 shall not apply where and insofar as the data
subject already has the information.
3. Privacy laws
3.1 Definitions
The meaning of the terms used in this clause 25 are set out below:
Personal Information means personal information as defined by the
Privacy Act;
Privacy Act means the Privacy Act 1988 (Cth), the National Privacy Principles
(or NPPs) contained in Schedule 3 to the Act and any ancillary rules,
guidelines, orders, directions, directives or other instrument made or issued
under them with which the Discloser is bound to comply.
Privacy Laws means the Privacy Act, the European Convention on Human
Rights (ECHR) the Data Protection Act 1998 (UK), the Data Protection
Directive 95/46/EC and all other applicable laws, in each jurisdiction that
the Agreement operates and all applicable regulations or contractual
terms which apply to the Discloser in respect of its Processing of Personal
Information in each jurisdiction.
SSL means Secure Sockets Layer which is a security protocol used for
establishing an encrypted link between a server and a client which protects
transfer of information.
3.2 Privacy
(a) Each party must, in respect of Personal Information Processed in
connection with this Agreement:
(i) comply with any applicable Privacy Laws;
(ii) comply with any registered privacy code or privacy policy of which
it has been notified, which has been adopted by or otherwise binds
the other party, as if it were bound by that privacy code or privacy
policy;
(iii) cooperate with the other party to resolve any complaint alleging a
breach of any applicable Privacy Laws; and
(iv) use all reasonable efforts to assist the other party to comply with
its obligations under the Privacy Laws and the codes and policies
described in clause 6.2(a)(2).
(b) Each party must use reasonable efforts to procure that no Specified
Person of the party and none of the party’s agents or contractors does or
omits to do anything which, if done or not done by that party, would be a
breach of that party’s obligations under this clause 6.
(c) This clause 25 survives the termination or expiry of this deed
3.3 Paramountcy
(a) The terms and conditions of this Distribution Agreement supersede all
terms and conditions previously issued by Eventium.
(b) The parties acknowledge that this Agreement is intended as a contract for
the supply of Products and Services and not any other relationship and, in
particular, not the relationship of employer and employee, principal and
agent or the relationship of partnership
3.4 Collection of your personal information
(a) If you register on our website or contact us via our website, email or
otherwise, we may collect personal information you provide which is
Personal information collected by us; and
(b) Personal information is information or an opinion of an individual whose
identity is protected by Eventium in accordance with the terms of this
Policy.
3.5 Cookies
(a) Cookies are files with small amounts of data, which may include
an anonymous unique identifier or any device identification that
authenticates your presence on any of Eventium’s websites or use of any
of Eventium’s products and services. Cookies are sent to your browser
from a website and stored on your computer’s or your devices hard
drive.
(b) We use “cookies” to collect information. You can instruct your browser to
refuse all cookies or to indicate when a cookie is being sent. However, if
you do not accept cookies, you may not be able to use some features of
our products and services.
(c) The website sets a temporary session cookie on a User’s computer
whenever a page on our site is visited. Users who do not intend to log
in or edit may deny this cookie, and it will be deleted at the end of the
User’s session.
3.6 Use and disclosure
(a) We only use personal information collected via our website for the
purposes for which you gave it to us including:
(i) improving our services and user satisfaction;
(ii) providing a service that you have requested;
(iii) providing support to you;
(iv) promoting and delivering our services to you;
(v) determining whether an individual is suitable for a position within
our business, as an employee or contractor for a current or future
project;
(vi) our internal research and statistical purposes (including market
segmentation and customer value analysis); and
(vii) enabling us to forward to you other information or material which
we believe may be of interest to you.
(b) We do not share personal information about individuals with any
organisations or anyone else unless one of the following applies:
(i) you have consented;
(ii) you would reasonably expect, or have been told, that information
of that kind is usually passed to those individuals, bodies or
agencies;
(iii) it is required or authorised by the relevant country laws;
(iv) it will prevent or lessen a serious and imminent threat to
somebody’s life or health;
(v) the disclosure is reasonably necessary for the enforcement of the
criminal law or of a law imposing a pecuniary penalty, or for the
protection of public revenue.
(c) When an individual’s email address is received by us because they sent
us a message, the email address will only be used or disclosed for the
purpose for which they have provided it and it will not be added to
a mailing list or used or disclosed for any other purpose without the
individual’s consent.
3.7 Accessing your personal information
(a) You have the right to access the personal information held by the
Company and we will generally provide it to you but in some cases we
may, where and to the extent we are permitted by law, refuse access to
some or all of that information.
(b) In accordance with respective privacy laws, we may charge a fee for
providing you with such access to your personal information. Those fees
and charges will be reasonable fees charged for the collection and
dissemination of data to you and will be determined by Eventium from
time to time and Eventium will notify you of those costs prior to providing
you access to the Information.
3.8 Information changes
(a) If at any time you wish to change any personal information held by us
email or privacy compliance officer at info@eventium.com.au
(b) If you wish to have your personal information deleted, please let us know
and we will take all reasonable steps to delete it, unless we need to keep
it for legal reasons.
3.9 Security of your personal information
(a) The Company uses a variety of physical and electronic security measures,
including restricting physical access to our offices, firewalls, and secure
databases to keep personal information secure from misuse, loss or
unauthorised use and disclosure. Staff members associated with website
maintenance have access to our website’s backend system which is
password protected. Our website server, hosted by our internet service
provider, is also password protected.(b) Personal information, relating to Eventium’s products and services,
regarding individuals who reside in a member state of the European Economic Area and Switzerland is controlled by uses approved by the General Data Protection Regulations of the European Union.
3.10 Quality of your personal information
(a) We take reasonable steps to ensure your personal information we
collect, use or disclose is accurate, complete and up-to-date. If any of
your personal details change or you discover any errors in your personal
information we hold, please contact us as soon as possible to help us
keep our records accurate, complete and up-to-date.
(b) We may, if permitted by law, refuse to change our records of your
personal information. If we no longer need your personal information
for any purpose for which it may be used or disclosed we will take
reasonable steps to destroy or permanently de-identify it.
3.11 When does this Privacy Policy not apply?
This Privacy Policy only applies to personal information collected or held by
us. It does not cover third party websites referred to in, or linked from, our
website.
3.12 How do we protect your personal information?
(a) We take steps to guard against unauthorised access to the personal
information. Although we make every effort to create a secure
environment for your personal information, we cannot guarantee the
safety of any personal information which is transmitted to us online and
we are not liable for any loss or damage you suffer as a result of any loss
or misuse of or damage or unauthorised access to such information.
(b) Eventium continually strives to protect all private information held by
Eventium by improving its processes by protecting:
(i) the security of your information during your visits to Eventium’s
websites by using Secure Sockets Layer (SSL) software, which
encrypts information you input.
(ii) your credit card details, by revealing only the last four digits of any
credit card numbers stored in Eventium’s system when confirming
an order that you have processed.
(iii) against unauthorised access to your account by providing a sign off
provision which means that you must sign off when leaving yo(b) Personal information, relating to Eventium’s products and services,
regarding individuals who reside in a member state of the European Economic Area and Switzerland is controlled by uses approved by the General Data Protection Regulations of the European Union.
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account.
3.13 Sending of “Spam” (Promotional email)
We will not send you Spam without first asking you whether you wish to
have promotional information sent to you. If you are receiving promotional information from us and do not wish to receive this information, you may remove your name from our list either by visiting the Company’s website and following the instructions on how to withdraw your subscriptions or emailing
us at info@eventium.com and asking to be removed from our mailing list.
The Company will respond to your request as soon as possible.
3.14 Complaints, Contact Information and Changes
(a) If you have any concern or complaint about privacy at eventium.com.au,
please:
(i) contact our Privacy Officer at info@eventium.com.au; and
(ii) provide a thorough description of the issue, and we will deal promptly
with your complaint and work with you to resolve.
(b) If we cannot resolve the issue to your satisfaction within a reasonable
time, you or we may refer the complaint to the privacy commissioner or
equivalent in your respective jurisdiction.
3.15 Privacy Policy, Updates and Conditions of Use
(a) Eventium’s business changes constantly, and our Privacy Policy and our
Terms of Use change.
(b) Eventium may e-mail periodic reminders of our policies and conditions,
but you should check our site frequently to keep up to date with recent
changes.
(c) Eventium’s current Privacy Policy applies to all information that we
receive and hold about you and your account.
(d) Eventium will never materially change its’ policies and practices to make
them less protective of customer information collected in the past
without the consent of affected customers.
3.16 Australian users and local jurisdiction
The laws of Queensland govern the operation of this Website and you agree
to submit to the non-exclusive jurisdiction of the courts of Queensland if you
are located in Queensland.
3.17 International users and legal jurisdiction
(a) All the information you provide may be transferred or accessed by
entities around the world as described in this Privacy Policy.
(b) Personal information, relating to Eventium’s products and services,
regarding individuals who reside in a member state of the European Economic Area and Switzerland is controlled by uses approved by the General Data Protection Regulations of the European Union.
(c) If any provision of these terms is found to be invalid or unenforceable by
a court of law, such invalidity or unenforceability will not affect the
remainder of the terms of use which will continue in full force and effect.
(d) Eventium’s policies are compliant with the Asia Pacific Economic
Cooperation (APEC) cross-border privacy rules system as APEC provides a
regulatory framework for international and national corporations and
companies to comply with and ensure protection of personal information
transferred among participating APEC countries
3.18 Eventium-wide commitment to your privacy
To ensure that your personal information and corporate data is secure, we
communicate our privacy and security guidelines to all Eventium
employees and strictly enforce privacy safeguards within the company.
3.19 Our Contact details
Eventium Pty Ltd
38 Aldren St, Stafford Heights QLD 4053
Australia Tel: +61 477 186 111
Email: info@eventium.com.au
3.20 Evenitum’s Privacy Officer
Simone Badcock
Tel: +61 422 278 090
Email: info@eventium.com.au